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HP Recommended
Envy 5660
iOS

It keeps on displaying photo tray empty.. I don't want photo tray . I am using 8 X11 plain paper in plain tray.

 

its so stubborn cuz I already pick legal size. It still says photo tray still empty. About ten times.

i try to print from my iPad Pro. I click print on my iPad Pro. The wireless connection is fine.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Airprint has some restrictions with regards to the default paper sizes for various print jobs. I suggest you try the HP ePrint or AIO app as these will offer much more flexability in terms of print options.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Airprint has some restrictions with regards to the default paper sizes for various print jobs. I suggest you try the HP ePrint or AIO app as these will offer much more flexability in terms of print options.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

I had clicked kudos but I want you to know that I  am aware of AiO  Remote app in App Store. Already downloaded and installed on IPad Pro. I want to know about your comment on E Print app. Is it another app cuz it's not listed in App Store. Are both the same?

 

i think I am going to figure it out. I think photo tray still empty problem was due to printing from camera app.it was all wrong although aio had already installed. Somehow I inadvertently was in camera app. That's how it happened. I will try to print from aio remote app with PRINT PHOTOS and PRINTER SETTINGS.

HP Recommended

 

 

Hp eprint in App Store has been labeled discontinued. 

HP Recommended

The AIO app has more functionality so I would use that. 

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
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