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‎12-04-2019 06:51 PM

HP Recommended
Product: HP4645 deskjet

Hello. I have upgraded my home internet and installed a new Modem/Router. Since then my printer cannot connect to WiFi manually or automatically. Ssid is not shown. Please help and guide 

2 people had the same question
2 REPLIES 2

‎12-04-2019 08:14 PM

HP Recommended

From another device verify the 2.4G WiFi is working.

And that it does not have the same name(SSID) as the 5G.

 

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‎12-04-2019 10:25 PM

HP Recommended

Thankyou for your reply. I have checked WiFi connections and the connection is normal on all other home devices. The 2G and 5g ssid names are different.  However the printer is Still not populating my home WiFi ssid names (even though the printer is populating all other nearby ssid names!)

Any changes in my Modem/Router settings required? 
Will appreciate further guidance. 
Thankyou. 

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