Resolve Windows 10 or update issues on HP computer or printer– Click Here
I can't scan as via the Android app it is informing me that there is a new printer certificate but it will now acknowledge I am accepting it. I can print but I can't scan.
Please try below steps for 'change of printer certification' issue:
Steps to resolve the issue:
What will happen in HP Smart app after ‘Clear data’
Please let me know if that helps.
If my post resolve your problem please click "Accepted Solution"
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