04-09-2020 04:36 PM
OK - crazy frustrating. My HP printer has its own email address and I'd like to print from my phone. I print out the info and it says "Your printers claim code: _____________"
Improper use of the English language aside (i.e. should be "printer's"), the printer claim code doesn't work. I get this message: That claim code is invalid, try entering a valid claim code.
How is this possible?
What should I do? Any help appreciated
Solved! Go to Solution.
04-09-2020 10:22 PM
A Claim Code is only available for 24 hours, therefore it is rejected.
You should remove web services and enabled the feature again, then a valid claim code will be printed.
Click the HP ePrint icon and then the Settings button or the gear icon.
Select Remove Web Services and confirm any prompt.
Now, open the HP ePrint menu again and follow the steps on screen to enable HP ePrint, a new information sheet will be printed within several minutes.
Use the part trior to @hpeprint.com as the claim code.
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