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HP Recommended
Officejet 6600
Microsoft Windows 10 (64-bit)

My printer is connected wirelessly, and used to have no issues.  For a while though, it has been delaying (about 15-20 minutes!) between print jobs.  I have tried a few things to no avail- unless I 'remove device' and then 'add a a new printer.'

 

In the printer queue, it says a job is still printing that has already completed.  If I try to delete it, it takes just as long as it would to just wait. 

 

An error message comes up right before spooling the next document.  It says: Error printing on Officejet 6600...   printer couldn't print (document name).  That's it.  Then it prints the next document... and I have to wait another 20 minutes for the following document.

 

Any help would be greatly appreciated.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@mmstanton

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 6600 printer. I understand that you are getting slow printing issue and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Reset the printer.
  • Check the print driver settings.
  • Uninstall and reinstall the print driver.
  • Update the printer firmware.
  • Check the network status.

Click here and refer the document to perform the above troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@mmstanton

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 6600 printer. I understand that you are getting slow printing issue and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Reset the printer.
  • Check the print driver settings.
  • Uninstall and reinstall the print driver.
  • Update the printer firmware.
  • Check the network status.

Click here and refer the document to perform the above troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

HP Recommended

Thanks for your help.  I had to uninstall and re-install the driver.  

HP Recommended

Hi @mmstanton, I am the @Chimney_83. It looks like you were interacting with @sandytechy20, but he is out of the office today so I'll take over from here.

 

Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

 

 

Chimney_83
I am an HP Employee

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