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HP All in one desktop
Microsoft Windows 10 (32-bit)

I have an all in one HP desktop system (new) connected to a wireless HP Envy 6255 printer. When I try to use HP Photo Creations App, Rocket Life server cannot detect my printer. All other apps have no issue

1 REPLY 1
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@Moadib 

Hello,

Unfortunately, HP has suspended the HP Photo Creation program effective November 30, 2019. As a result, the program has been suspended since that date. And is no longer working.
For more information, please visit HP Photo Creations Retire Page.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



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