Printer not available at eprintcenter.com but still works when I send files to the designated email

[MarnixZ]

Hello,

When I go to my online eprintcenter account there is no printer available. However, when I actually send files from my email address to my HP printer email it still prints the files, because it was already added before. I tried to add a new printer again via the claim code but that does not work.

So, basically how can I make my printer visible in my Eprint account which is still working, or at a new printer which via the proposed claim code does not work.

Regards,

Marnix

[Roopa-S]

@MarnixZ

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

The HP ePrintCenter website at www.hpeprintcenter.com has been retired and is no longer available. The HP ePrintCenter website is no longer available to manage your Web Services features and settings from your computer. However, most Web Services features and settings can be managed directly from the printer control panel.

The following list of Web Services features and settings that can be managed from the printer control panel. 
Enable or disable Web Services
Enable or disable HP ePrint (varies by printer model)
View or print the printer's HP ePrint email address
Set up and use Scan to Email

For more information: ​​​​​​​ Click here

Instead of HP ePrintCenter, you can now use HP Connected Account. For instruction on how to setup and add your printer: Click here

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