06-20-2019 07:12 PM
For two weeks now my printer has had the following error message on display " Close Tray - a paper tray is oen. Close the tray to continue. Touch > to view paper loading instructions"
The tray is closed and I have been unable to print anything. When I attempt printing from my pc, it shows the printer status as offline although it is connected to the wireless network.
06-20-2019 09:30 PM
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