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Printing email docs from ipad

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I’m trying to print something off my dads iPad to the printer. It’s connected direct to the iPad. Goes through print preview but then nothing prints, yet the same process on the iPhone works fine?

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@Pstotty73 

 

Not sure.

 

If Dad's iPad is running a new enough iOS version, 

If you have not done so,

Download and install the the latest HP Smart App

 

HP Smart - Download, How-to and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

 

Just tested on iOS 13.2.2

 

Make sure Dad's iPad is connected to the same network as the printer.

 

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Dragon-Fur

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hi thanks for the reply, he’s got an older iPad 3 so can’t update to latest software. No apps seem compatible and the printer is connected direct to iPad via Wifi settings

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@Pstotty73 

 

That's unfortunate.  Sometimes the answer is No.   Rats. 🐀

 

For those reading, at this writing, 

 
HP Smart for iOS Compatibility:  Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

 

 

Nice little machines - if budget allows it, a new one would make a fine Christmas present.  Smiling.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Dragon-Fur

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