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Printing from Android using WiFi (OfficeJet 7740)

HP Recommended
OfficeJet Pro 7740
Android 9.0 Pie

I am trying to set up my Android phone to print to my 7740 printer.  I do not want to use WiFi Direct since this requires me to change my wireless source from my home wifi to the printer wifi each time and then switch back after printing.  When I install the HP smart app, it never detects the printer.  I have verified that my phone and printer are both set up on the same wifi.  Is there a way to get the printer detected?

I previously had a Brother printer installed at home and was able to easily print from all my phone apps to the printer without having to use WiFi Direct.  My wife is having the same issue with her iPhone.

Thanks, Henry

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Forgot to mention, I have a Samsung S8 Plus mobile phone. 

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@Hsjnlssmith1967


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you assign a Manual IP address for the printer

 

1) Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
2) Type the IP address on your web browser to obtain the printer EWS page on your computer.
3) Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
4) Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
5) Click Manual IP
6) If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
7) If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.
 

Next uninstall and reinstall the HP Smart App on your phone and try to setup the printer and phone

 

Link: https://support.hp.com/in-en/document/c03561640

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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