Printing issue of hp deskjet advantage 1115

[KNS115]

I had bought new hp deskjet advantage 1115 printer, after 15 color printouts ,light blue color coming on color printouts, i had took color printouts through mobile by using hp print service plugin app.how can i solve problem? No problem in black printouts. Please solve my problem. 

[Riddle_Decipher]

@KNS115 Welcome to HP Community!

I suggest you go through this document on which printer supports printing over android: click here to verify as your printer doesn't support mobile printing,
the only option you have is printing via OTG using the below steps: (probably why it worked only for sometime & has limited support)

Step 1: Check the requirements

Before you print with a USB OTG cable, make sure the printer and your Android device meet the following requirements:

• The printer hardware is set up.

• The printer supports printing from a USB OTG cable connection.

  Most HP printers support printing from a USB OTG. For a list of HP printers that do not support printing from a USB OTG connection, go to the Frequently asked questions (FAQs) section.

• An Android OS 4.0 (KitKat) device or later that supports USB OTG.

  Consult your Android device manufacturer or product specifications to determine whether your device supports printing with a USB OTG cable.

• The HP Printer Service Plugin installed on the Android device.

  Go to HP Print Service Plugin (in English), then follow the on-screen instructions to install the plugin from the Google Play Store.

• A USB and USB OTG cable. The USB OTG cable includes a USB port on one end and a micro-USB connector on the other.

  USB cable

  

  USB OTG cable

  

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

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