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‎01-21-2019 12:45 AM

HP Recommended
Product: HP OFFICE PRO 8740
Operating System: macOS 10.13 High Sierra

I'm using my HP OFFICE PRO 8740 and trying to print on Cricut printable sticker paper. It doesn't go all the way to the printer. It causes a paperjam every time.

27 people had the same question
12 REPLIES 12

‎01-22-2019 01:09 PM

HP Recommended

@Joann99

 

A warm welcome to HP Community! I'd like to help.

What's the paper size and weight?

Which brand is the Circuit printable sticker paper?

Let me know!

 

 

Senan6806


I am an HP Employee

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‎02-02-2019 04:05 PM

HP Recommended

I have the same question.  I am using full sheet Cricut Sticker Paper on the HP Envy 7800 series.

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‎02-04-2019 05:08 AM

HP Recommended

@PinkJourney

 

If the Cricut Sticker Media weight is 70 to 90 g/m², then select the Media type as Card and set the paper size to Letter or A4 in the print dialogue window and try to print.

 

Senan6806


I am an HP Employee

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‎02-16-2019 07:48 AM

HP Recommended

I’m in need of help too. My paper goes in and  automatically  Jams 

 

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‎02-16-2019 08:54 AM

HP Recommended

Thank you for that tip. I will give this a try.

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‎02-18-2019 10:38 AM

HP Recommended

@PinkJourney

 

You are welcome, let me know how it goes!

Senan6806


I am an HP Employee

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‎02-18-2019 10:39 AM

HP Recommended

@Snoopygirl7318

 

Are you using an HP Officejet 8740 printer?

Whats the size and weight of the Cricut Sticker paper that you are using?

Let me know!

Senan6806


I am an HP Employee

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‎02-23-2019 06:43 PM

HP Recommended

Hi All,

Did anyone have any luck.  I;m having the same problem with my HP DesktopJet 3755.  HELP.... I just bought my printer today just for this project.

 

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‎02-25-2019 06:02 AM

HP Recommended

@HeatherLStevens

 

Have you tried selecting the Media type as Card and setting the paper size to Letter or A4 in the print dialogue window?

 

Senan6806


I am an HP Employee

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