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HP Recommended
Deskjet 3730
iOS 12 - 12.0.1

Hi,

I changed my WiFi routers password for security reasons. Then reconnected all my other devices without issue.

 

But I can’t get my printer to go back to setup mode, as it was when new.  

 

I need it to establish a new connection instead of it searching for the old network.

 

I tried the WPS button on my router. With no luck. My light is flashing blue.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found a solution.

 

pess and hold the, Wifi & Cancel (X) buttons simultaneously for a few seconds. This cancels the old router setup and resets it. It then shows up in the HP iOS app again, ready to setup.

 

Pretty basic operation which I would think would be on the apps set up and help pages. There’s no mention of how to reset if you have a new router or like me you change a password.

View solution in original post

2 REPLIES 2
HP Recommended

After you power printer ON, wait to initialize, then press and hold a wireless button on the printer for 3-5 seconds, after that go to your router and press and hold WPS button for 3-5 seconds and wait will they connect.

 

 




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HP Recommended

I found a solution.

 

pess and hold the, Wifi & Cancel (X) buttons simultaneously for a few seconds. This cancels the old router setup and resets it. It then shows up in the HP iOS app again, ready to setup.

 

Pretty basic operation which I would think would be on the apps set up and help pages. There’s no mention of how to reset if you have a new router or like me you change a password.

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