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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- SETUP Cartridge error
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08-11-2020 12:26 PM
My HP ENVY 6225 printer is refurbished and did not come with set-up cartridges. I'm getting the SETUP cartridge error. Can I purchase set-up cartridges? or can you help me set-up my printer? Thank you!
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Accepted Solutions
08-12-2020 06:25 AM
Hi @ Echristie,
We would have to perform an OOBE reset on the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-12-2020 06:25 AM
Hi @ Echristie,
We would have to perform an OOBE reset on the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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