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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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I just purchased a new HP printer and installed on home computer and the app to my android phone. I tried to install app on my IPAD, which is up to date on latest IOS 13.3.1 and it does not load from the App Store. Any suggestions?

1 REPLY 1
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@IDeliver01 Greetings from the HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

The answer to your question depends on which printer you have and whether or not it supports the same.

 

let me know how that pans out,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

Riddle_Decipher
I am an HP Employee

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