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‎01-30-2020 12:49 PM - edited ‎01-30-2020 12:50 PM

HP Recommended
Product: HP DeskJet 2636
Operating System: Microsoft Windows 10 (64-bit)

My router was recently changed and I need to reconnect my HP DeskJet 2636 printer to the new network and WiFi, but cannot figure out where to go to update this information.  Every time I go through the set up via the HP Smart app, it tells me that it cannot connect.  I am able to connect my computer via USB to print, but that isn't helpful if I want to try to print something from my phone.  I have been trying to figure this out for a few hours now and am at a complete loss.  Any help would be greatly appreciated!

6 people had the same question
3 REPLIES 3

‎01-30-2020 03:11 PM

HP Recommended

Here is setup video

https://www.youtube.com/watch?v=lQrrzwPb7jE 

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‎01-30-2020 06:31 PM

HP Recommended

Thank you, however my printer is already set up and configured for my computer. My network changed and I am trying to figure out how to update that information in the printer. 

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‎01-31-2020 01:14 PM

HP Recommended

Haaii did you already know how ? I got the same problem,

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