cancel
Showing results for 
Search instead for 
Did you mean: 
New member
5 2 0 0
Message 1 of 2
105
Flag Post
HP Recommended

WiFi printing issues with HP Officejet 200 Mobile

OfficeJet 200 Mobile
Microsoft Windows 10 (64-bit)

I have an OfficeJet 200 Mobile printer.  The issue I am having is trying to connect to Wireless Direct on the printer while still be connected to the internet.  The printer cannot join the wireless internet as it requires a confirmation page along with password.

I used to have an old HP mobile printer that had bluetooth and that worked flawlessly.  When this was purchased, this was the newest option, but I can't get the Windows 10 laptop to connect to both networks.  It must stay connected to the other network since the program I am using comes from there.

What are the options?  Is there a way to get Wireless Direct to work while having the laptop on another network?  Can this laptop be modified to have bluetooth?  The USB is so flaky on it, Windows 10 loses its connection to the printer and it goes into offline status, other times the printer will just shut down and will require a 2 power cycles for the laptop to see it again.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
7,418 7,410 485 590
Message 2 of 2
62
Flag Post
HP Recommended

WiFi printing issues with HP Officejet 200 Mobile

@deezman, Welcome to the HP Support Community!

 

HP OfficeJet 200 Mobile Printers do not have Bluetooth feature.

If you are using Wi-Fi Direct option to connect the printer to your PC, you will not have Internet access on the PC. Here the printer acts as a wireless router.

You will be able to print from the printer, but to access the Internet, you will have to switch back to your wireless network.

 

You can connect the printer and the PC to the same Wireless network and you will be able to print and access the Internet at the same time. 

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. Type the WEP or WPA key (network password), and then touch Done.

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Once connected, install HP Full-featured driver on the PC. Click here to download the driver.

Make sure to run the file to start the installation and follow the on-screen instructions.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation