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giovanni_albert Honor Student
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Wireless problem with Hp Photosmart 5510 (no wireless light)

Hp Photosmart 5510
Microsoft Windows 10 (64-bit)

I got this printer for one year and its wireless function always worked well. 

Since two days it can't connect to my wifi: the blue light is always off but when i scan for wireless networks it finds both my main routher and my wifi repeater.  Then i put the password of the network and it says that i'm conneted to the wifi but the blue light is still off and if i turn off and on again the wireless from the printer it stays disconnected.

I printed the wireless test and it gave me all positive reults without finding any problem.

 

These  are the data from the test:

 

Ip adress: 192.168.1.10

Mac adress: ec:9a:74:6d:ea:5d

Configuration: DCHP

Autentication: WPA-PSK

Encryption:automatic(AES/TKIP)

 

Thanks for the help!

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Wireless problem with Hp Photosmart 5510 (no wireless light)

Reset the printer back to Network defaults via the front panel.  Now try again.

 

Print out the Network Test Page and post the wireless results.

giovanni_albert Honor Student
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Wireless problem with Hp Photosmart 5510 (no wireless light)

I did as you said, here are the wireless results:

 

Wireless on: passed

Wireless working: passed

Signal's quality: not in execution

 

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Wireless problem with Hp Photosmart 5510 (no wireless light)

And did you connect back to your routers SSID?  Are you connected?   Status of Blue wireless light now, on, off, blinking?

 

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