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HP Recommended
Photosmart C4795
Chrome OS

I just set up my old photosmart c4795 printer on a new chromebook using usb connection.  The porinter is registered and works! However, it needs allignment.  How do I get to HP services or print a test page and get this alligned properly?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@marak1951

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, your printer needs an alignment, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Do you get the message on the printer? 

 

Here are the steps you could try: 

Align cartridges

1. When prompted, ensure plain white letter or A4 paper is loaded in the paper tray, then press OK.

NOTE: If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the paper tray, and then try the alignment again. The product prints a test page aligns the print cartridges and calibrates the printer.

2. Load the page print side down on the right front corner of the glass, and then press OK to scan the page. When the On button stops flashing, the alignment is complete and the page can be removed. Recycle or discard the page.

 

Hope this helps,

Keep me posted,

Cheers!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

@marak1951

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, your printer needs an alignment, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Do you get the message on the printer? 

 

Here are the steps you could try: 

Align cartridges

1. When prompted, ensure plain white letter or A4 paper is loaded in the paper tray, then press OK.

NOTE: If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the paper tray, and then try the alignment again. The product prints a test page aligns the print cartridges and calibrates the printer.

2. Load the page print side down on the right front corner of the glass, and then press OK to scan the page. When the On button stops flashing, the alignment is complete and the page can be removed. Recycle or discard the page.

 

Hope this helps,

Keep me posted,

Cheers!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.