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connected to wrong network i whant cnnection to BT WIFI_WITH_FON thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Please provide the following relevant information so someone can help including:

 

 

Printer Model -

Complete and Detailed Problem Description including all network devices-

Operating System of computer (including service pack revision) -

Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -

Make and model of router and modem? -

Error messages - on printer screen and/or computer, any blinking light patterns? -

Do you think the printer is going to sleep and can’t wake up? -

If wireless, when the problem occurs, what is the status of Blue Wireless light on printer, on, off or blinking? –

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2 REPLIES 2
HP Recommended

Please provide the following relevant information so someone can help including:

 

 

Printer Model -

Complete and Detailed Problem Description including all network devices-

Operating System of computer (including service pack revision) -

Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -

Make and model of router and modem? -

Error messages - on printer screen and/or computer, any blinking light patterns? -

Do you think the printer is going to sleep and can’t wake up? -

If wireless, when the problem occurs, what is the status of Blue Wireless light on printer, on, off or blinking? –

HP Recommended

i taped the wrong network for the hp printer insted of bt wifi-with-fon

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