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Locked

‎12-29-2016 05:59 PM

HP Recommended
Product: photosmart 5520 all in one pri
Operating System: Microsoft Windows 10 (64-bit)

cannot enable web services .

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2016 09:38 PM

HP Recommended

Hi,

Install the following firmware update from your PC, then try enabling web services and check again:

http://ftp.hp.com/pub/softlib/software13/printers/ps5520/PS5520_R1610A.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎12-29-2016 09:38 PM

HP Recommended

Hi,

Install the following firmware update from your PC, then try enabling web services and check again:

http://ftp.hp.com/pub/softlib/software13/printers/ps5520/PS5520_R1610A.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-30-2016 07:49 PM

HP Recommended

Downloaded the suggested firmware from the link provided, was able to enable web services. Followed the online instructions to finish registering printer and change printer email address, everthing seems to be working fine, thanks again to Shlomi , very easy and simple fix for such a frustating problem.

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