eprint on MFP M281fdw not working

[kevwr8]

Hi, I purchased the MFP M281fdw a few days ago and set everything up.  The eprint email worked for the first night I tested when I sent some e-mails to the address both attachments and in the body of the email and ensuring i put something in the subject of the email like the instructions on the trouble shooting suggests and it worked originally but now it has stopped. working.  I have tried changing the e-email address and gone through all the guides to make sure everything is tuned on but eprint just doesn't want to work now.  I am able to print using the PC or my phone using the HP smart app on my android phone but I need to be able to use the eprint option too, can anyone help?  Thanks

[Betty0610 · Accepted solution]

@kevwr8

Welcome to the HP Support Community.

Remove and enable web services again.

1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Touch HP Web Services. 3. Touch Enable Web Services. 4. To print the HP Web Services Terms of Use, touch Print. 5. Touch OK to complete the procedure.

If the issue persists, follow the steps from here: https://support.hp.com/in-en/document/c03601466

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[kevwr8]

@betty0610 thanks - I figured I didn't accept any terms and figured this out on my own and it worked..much appreciated for getting back to me though have a great day!

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day!:)