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eprint service for HP Laserject P1102W

HP Laserject P1102W
Microsoft Windows 10 (64-bit)

Hallo, does anyone know if HP has suspended  eprint service for af leat this model of printer HP Laserjet P1102W.

No way to let eprint working with a great number of test on mode than one printer same model.

Tnaks a lot

Alberto

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eprint service for HP Laserject P1102W

Hi Alberto,

Please make sure your printer firmware is up to date by following below utility from your computer and selecting your printer:

https://ftp.hp.com/pub/softlib/software13/COL32489/bi-115794-3/LJP1100_P1560_P1600_FW_Upgrade_201803...

 

Once done, print a Configuration Report by pressing and holding the Cancel button till the power light starts blinking.

 

Locate the printer's IP address within the Network Information section, browse to the IP address from any browser on your computer, select the Web Services tab and check for any difference while enabling web services.

 

Please let me know the results,

Shlomi


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eprint service for HP Laserject P1102W

Hi Shlomi,

                            thank you for you kind reply.

The firmware has been already updated during mi previous test, so the exe give as response: "firmware is up to date".

Again when I try to enable web services setp the answer is "connection error.check internet connection".

I have performed many check one intenret connection and I am sure it works properly.

 

One sbtle point is: the firmware date reported in oprinter device configuration screen is:  20180301

while the one in your email is: 20180302

In any case formware update detected as "firmware is up to date"

 

I continue to be suspicious about a possible hp interruption or failure of eprint service.

 

Thanks again for your help

 

Alberto

 

 

 

 

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eprint service for HP Laserject P1102W

You are welcome Alberto,

Please try accessing the EWS page of the printer and select the Network tab.

Within the Network Identification section or the IPv4 Configuration section, look for DNS configuration.

Set a manual DNS address as following:

Primary DNS: 8.8.8.8

Secondary DNS: 8.8.4.4

 

Confirm the changes and check for any difference while trying to enable Web Services.

 

If the same persists, within the Network section select Wireless Configuration and press the Print Test Report button, please review and evaluate the printed report to see if any network-related warning may cause the feature to fail.

 

I can tell that I personally used ePrint about a month ago in my office and no firmware change was made since, and the specific printer model did work as expected so I doubt there is any service interruption, although I cannot test at this moment due to not working from the office these days.

 

Hope that may help,

Shlomi


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Hi Shlomi,

                          tahnks again for your reply. I have configured  DNS as per you suggestion but no joy continue not work.

I have to say that the printer was working propely until about three weeks ago, after that no eprint service was possible.

I also would like to say that a couple of friends owners of same printer model are in the same unfortunate situation.

 

It really seems that servic is no longer working at least for this model of printer, with current configuration.

May that a new FW update is in progress to fix the proble ?

 

Thanks a lot, Best regards


Alberto

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I have the same issue. Unable to connect the HP P1102w to the Web Services via the Web Services Setup. It seems like the discontinuation of the hpeprintcenter.com site has left this printer without a working HP ePrint email ability.

 

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