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hp officejet pro 8620
Mac OS X 10.7 Lion

Suddenly my hp 8620 won't airprint

had no problem two days ago

any suggestions??

4 REPLIES 4
HP Recommended

Hi @audalb,

 

Welcome to the HP Support Forums!

 

On the printer, is the wireless light blinking or is it on and steady? Was there any break in the wireless connection from two days ago, such as a power outage, or an unplugged power cord to the router or printer?

 

If not, the printer might need a firmware update. Go to Updating Firmware on the Printer > Update directly from the printer for the steps to check and update the firmware, if necessary.

 

Let me know if that helps!

Cloud Queen
I am an HP employee. I work on behalf of HP.

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HP Recommended

Hi,

 

Alternatively, you can connect to the printer using WiFi Direct connection.

 

This connection type (Wifi Direct) connects your Mobile device/computer Wifi directly to your printer and does not requires Wifi Router and is the preferred way i would use PROVIDED i do not need to continue the connection to the Wifi router network for surfing.

 

Do also remember to reconnect back to your WIFI router network to get internet connection after printing.

 

The password to connect to your printer Direct Wifi is either in the front panel display of the printer or you need to print it out by holding the WIFi button for 3 sec. Hope this helps.

Please mark the post that solves your problem as Accepted Solution
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(Although I am an HP employee, I am speaking for myself and not for HP) .
HP Recommended

On mine there has been a power outage.  I can turn it off then back on and it will work. But once it goes to sleep it won’t print again (AirPrint)

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
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