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print area

HP Recommended
HP envoy
Mac OS X 10.11 El Capitan

when i wifi print with ipad the preview is correct but the printed page is skewed to the right not showing content

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HP Support Agent
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@rangerrich

 

Welcome to HP Forums, 
This is a great place to get support, find answers and tips to your technical queries.

 

I understand that you are in need of support.

 

Could you please help me with the exact product number?

Have you tried any troubleshooting steps on your own?

 

Eagerly waiting for the reply.

Cheers

Raj1788
I am an HP Employee 

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hello Raj. I have an HP envoy 4520. Print area problems from IOS. When sending a wifi print document- How do I adjust the Settings so that: the entire page of a document prints, rather than being skewed to right so tha the right half is missing? Or in another case a small item was blown up to overfill the entire page?  Also how do I set for fast economical printing; or choose photograph settings and Photo paper. 

thanks 

Richard

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HP Support Agent
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@rangerrich

 

Thanks for the reply

 

Could you please help me with the App you are using to print?

 

I suggest you use HP Smart App (Android, Apple iOS)

Use this link: http://hp.care/2G2FDMA to download and use HP smart app

 

If you are using the HP Smart App please uninstall and reinstall the app as you are only facing this issue while printing from your IOS.

 

Keep me posted hope this helps you.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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