07-22-2019 03:51 AM
My broadband went down last week and since then my printer and IPad do not connect. IPad showing no Air printer found. Reset printer and that is ok but IPad still will not print any document or photos. Any suggestions please would be welcomed.
Solved! Go to Solution.
07-24-2019 08:40 AM
@Margaret-Glos, Welcome to HP Support Community!
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.
For more information, go to Updating or Upgrading Printer Firmware.
Also, follow troubleshooting steps from this document HP Printers - A 'No AirPrint Printers Found' Message Displays (iOS)
Hope this helps!
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