spooling not connecting automatically- microsoft, in infinite wisdom, reset last night

[marneec]

HP office jet pro 9010 series   spooler series not connecting, spooler service not connecting automatically

the robot give directions, says to go to COMPUTER, then MANAGE.  I feel silly, but I dont know where to find this

setting on computer, on printer, help

[Kumar0307]

Hi @marneec

Welcome to the HP Support Community.

I assume you are using a Win PC. What is the issue with the printer?

Are you not able to print?

Run HP Print and Scan Doctor to diagnose and fix any driver issue (Including spooler service)

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Press “Windows key” and “r” keys simultaneously to get the “Run” window.

Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.

Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.

Go to services again - Start the print spooler.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!