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‎05-14-2024 02:02 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

I have 10 page per month plan on ink

 I don't use this for months. Then print 20 pGes and was charged a extra fee. Even thou I have built up many unused pages. How do I cancell this scam

Category:
1 REPLY 1

‎05-16-2024 07:14 AM

HP Recommended

Hi @Bonboy,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

I would need to know a few details regarding your Instant Ink account to help you.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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