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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 11

Hello,

I have bought an HP envy 6430 printer; I have registered the product to HP+ with the app HP smart.

I have also activated the instant ink subscription but I’ve received only 3 month free. No option to activate the 12 month promo active in Italy during January

 

https://www.hp.com/it-it/shop/offer.aspx?p=c-offertastampanti

nickbezze_0-1674066652613.png

 

What should I do to extend the promo?

thanks in advance

1 REPLY 1
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Hi @nickbezze,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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