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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Cook1e91
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2 Month Trial not applied - registered the day printer was bought

HP Recommended
HP ENVY 6000
Microsoft Windows 10 (64-bit)

Hi, I registered for Instant Ink the day I bought the printer - however, the 2 month free trial was not applied. I checked under "My Plan" and it says I am paying for it. Please advice. Thanks! 

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Cook1e91
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Hi, I ended up calling HP and explained it. 

 

They gave me an extra 2 months for the trouble. 

 

Thanks.

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Kumar0307
HP Support Agent
HP Support Agent
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@Cook1e91, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months.

 

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Cook1e91
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Level 1
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Message 3 of 3
Flag Post
HP Recommended

Hi, I ended up calling HP and explained it. 

 

They gave me an extra 2 months for the trouble. 

 

Thanks.

View solution in original post

Was this reply helpful? Yes No
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