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Solved!

2 free months of InstantInk

HP Recommended
OfficeJet Pro 6978
macOS 10.14 Mojave

I just received my OfficeJet Pro 6978 today, and the box contained cards advertising 2 free months, but the cards have no codes  and no way to activate. Can you help?

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HP Support Agent
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HP Recommended

@fobrake, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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I have the same isuue, trying to setup insta ink but showing only 1 month free, however printer says 2 month of free. Please help.

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