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‎08-11-2020 10:29 AM

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Product: Unknown

Hi,
I have just bought a printer and have set it up and enrolled with HP Instank Ink. When I bought the printer it said it came with 4 months free (one of the reasons I went for this specific one) however when I have signed up it is only giving me 2 months. I was just wondering how I will get the other 2?

 

Thanks, Alex

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1 person had the same question
6 REPLIES 6

‎08-12-2020 03:19 AM

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Hi @Alex1389,

 

Could you share an image of the offer?

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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‎08-12-2020 07:44 AM

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01F7269A-F90D-4733-AF2D-A66B6049960B.png

 

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‎08-12-2020 12:22 PM

HP Recommended

this is on the Argos website, is it written on the box or the pamphlet that you receive with the printer?

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‎08-12-2020 01:48 PM

HP Recommended

No, the box only says 2 months (I can’t take a photo as the box is now in the loft, ha). Which is why I was confused after it arrived as obviously the deal I’ve paid for states it includes 4 months. I could have gone for a cheaper one that only said it came with 2 but decided on this one based on the 4 months.

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‎08-13-2020 12:15 PM

HP Recommended

You can reach the store and check with them or contact HP instant ink phone support team

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‎08-14-2020 02:17 AM

HP Recommended

I’ve already contacted Argos but the person I spoke to there wasn’t much use. I will try giving that number a call, just hoped I would be able to find an answer on here. Thanks

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