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‎07-14-2020 06:55 AM

HP Recommended
Product: Hp deskjet 2700 all in one printer
Operating System: Other

hi 

 

I have just Bought a printer today and it comes with the 2 month Free instant ink but I am having trouble setting it up it’s askin me for a claim code but I don’t know where to find it can anyone help 

1 REPLY 1

‎07-15-2020 01:19 AM

HP Recommended

Hi @Tobysmummy09

 

Welcome to the HP Support Community. I'd be happy to assist you with the Claim Code.

 

Please try these steps -

 

1) Find out the IP address or hostname of the printer by pressing the Information button to print an Information page.

2) Find out the IP address or hostname of the printer from the network configuration page.

3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer.

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12.

4) Click the Web Services tab.

5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.

6) If prompted, choose to allow the printer to check for and install printer updates

7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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