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Nawel
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2 months free trial of instant ink with new printer bought

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Hi, 

I have just bought an ENVY 5010 All in one. It arrived yesterday and I have just registered for smart ink. I did not see the 2 months free trial. 

I live in Spain.

How can I claim my 2 months fre trial please?

Thanks,

Nawel 

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HP Recommended

2 months free trial of instant ink with new printer bought

Hey there! @Nawel,

 

Please share a picture of the 2-month free trial. So we can credit you the free months to your account.

 

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app, you are offered a free trial of Instant Ink. 
The number of free months depends on the offer at the time and the country of enrollment. 
You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires. 

 

To confirm that you received your free months:
Check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan. 
Free trial months are not offered when you sign up at Instantink.com – only at 123.hp.com and the HP Smart app. 

Remember to take advantage of the free trial offer while you are setting up your printer!
 

Also, share us few details through a private message. So I can check the account details and help you with the issue.

 

Instant ink account number-

Instant ink email address-

 

Refer this article to know more information about enrolling in instant ink services. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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