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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY PRO 6455
Microsoft Windows 10 (64-bit)

Hi,

 

I've bought a new HP ENVY PRO 6455 with two months instant ink free trial however there was no promotional code given.
I have activated instant ink but no free period is identified on my account. I activated it the instant ink account the same day I setup the printer with 123.hp.com.  Can you please add the free 2 months to my account.

 

Thanks,

Peter

3 REPLIES 3
HP Recommended

@pcdorney

 

Welcome to the HP support community.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

 

Sandytechy20
I am an HP Employee

HP Recommended

I called HP support on Friday and they fixed it for me already.

HP Recommended

@pcdorney

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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