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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-26-2020 05:47 AM

HP Recommended
Product: HP Deskjet 2724
Operating System: Microsoft Windows 10 (64-bit)

Hello, I just set up my printer and enrolled on Instant Ink, but on my Instant Ink profile (on plan section) doesn't show that I have 2 month free trial.

 

Can you help me with this please

 

Thanks

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2020 05:00 AM

HP Recommended

Hi @MrBlanc,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-01-2020 05:00 AM

HP Recommended

Hi @MrBlanc,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
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