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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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01-05-2022 11:11 AM
Hello,
I recieved the HP Deskjet Plus 4122 as gift for christmas from my sister. She had the the printer for about a year but never got round to using it. The printer has never been opened or used until today 5th Jan 2022 when I have tried to set it up. On the box it says that I can get 3 Months Trial free when setting it up. However whilst setting it up I couldn't see how to activate the 3 months trial as the only offer I see if trying to subscribe is 1 month.
The other problem in relation to this is the warranty has expired October 12 2021 even though the printer has been in a box unopened and unregestered until I did it today.
I have attached photos of the box showing the 3 months trial.
I appreciate the help
Regards
Solved! Go to Solution.
Accepted Solutions
01-06-2022 01:53 PM - edited 01-06-2022 01:54 PM
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01-06-2022 01:53 PM - edited 01-06-2022 01:54 PM
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
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