-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- 4 Month Free Trial

Create an account on the HP Community to personalize your profile and ask a question
01-07-2021 01:37 PM
I don't see any information on how to activate my 4 month trial to instaink can someone
help? thanks
Solved! Go to Solution.
Accepted Solutions
01-08-2021 03:37 AM
Hi @Ladyj52,
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
01-08-2021 03:37 AM
Hi @Ladyj52,
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
02-27-2021 05:44 AM
Hello there,
I am also experiencing this issue with activating my 4 month free trial of Instant Ink.
I followed the instructions on the HP Smart App which asked me for a claim code that I located by printing out Printer Info or something along those lines, however when I enter the claim code the page just shows where the plans should be and a constant loading circle icon and the page does nothing else.
I have also tried it on my mobile Internet browser but the same thing happened. Can someone advise how to fix this please?
Many thanks
03-01-2021 03:41 AM
@Kyla95, Welcome to the HP Support Community!
The free months will be auto-credited to your Instant Ink account after you have completed the enrollment. Check if the printer is enrolled in Instant Ink.
Refer to - Enrolling in HP Instant Ink
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
Didn't find what you were looking for?
Ask the community
or
Ask the Virtual Agent