cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Nosheenzad
New member
1 0 0 0
Message 1 of 9
282
Flag Post

4 months free ink? Only came with one set of cartridges

HP Recommended
Hp 2722

Hi I am very frustrated can someone please help me understand? 

I bought HP 2722 from Argos which stated 4 month free trial. When I took the printer out of the box, I got 1 black cartridge and 1 colour. 
I set up my instant ink account and subscribed to 300 page plan however it doesn’t state I have 4 months free ink anywhere??? 

thanks 

 

Tags (1)
8 REPLIES 8
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,561 1,572
Message 2 of 9
Flag Post
HP Recommended

@Nosheenzad, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Louise1990
Level 1
4 4 0 0
Message 3 of 9
Flag Post
HP Recommended

Hi I’m having the same issue my printer said 4 months but only received one set of ink and a £2 voucher purchased from Argos... are you able to help 

Was this reply helpful? Yes No
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 4 of 9
Flag Post
HP Recommended

@Louise1990 Yes, we should be able to help you out, please click on the private message icon on the upper right corner of your HP Forums profile,

next to your profile Name or simply click on this link to answer a few questions that should help me, help you better!

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Louise1990
Level 1
4 4 0 0
Message 5 of 9
Flag Post
HP Recommended

I need help still no ones contacted me 

Was this reply helpful? Yes No
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 6 of 9
Flag Post
HP Recommended

@Louise1990 I've sent you a private message, please respond to it,

Thanks!

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Louise1990
Level 1
4 4 0 0
Message 7 of 9
Flag Post
HP Recommended

I did reply ? 

Was this reply helpful? Yes No
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 8 of 9
Flag Post
HP Recommended

@Louise1990 I haven't received anything, could you check my message and respond again?

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Louise1990
Level 1
4 4 0 0
Message 9 of 9
Flag Post
HP Recommended

I’ve just sent it again

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation