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‎02-15-2021 05:43 AM

HP Recommended
Product: HP envy photo 7830

Installed new printer this morning and only 1 month instant ink trial shown rather than 4 as indicated on box. How can I get the 4 month trial? 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2021 07:12 AM

HP Recommended

Hi @Flungo,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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3 REPLIES 3

‎02-15-2021 07:12 AM

HP Recommended

Hi @Flungo,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No

‎02-16-2021 04:15 AM

HP Recommended

Hi Jay_G24, Thanks for resolving this issue via private message.  4 months free trial now showing in account.  

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‎02-16-2021 04:20 AM

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Was this reply helpful? Yes No
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