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‎08-26-2020 04:00 PM

HP Recommended
Product: HP Envy Photo 7830

I have just purchased my HP Photo 7830 and it is meant to have  the 4 months trial instant ink but I have tried everything I read on the forum to get mine added to no avail. I bought my printer on Saturday and I don't want the 7 days to expire without putting this on.

2 REPLIES 2

‎08-27-2020 03:21 AM

HP Recommended

@Bode2, Welcome to the HP Support Community!

 

Have you enrolled the printer in Instant Ink?

Do you have a label/sticker on the printer that mentions the 4-month free ink? Kindly send a picture of the same in your next post for better assistance.

 

Also, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎08-27-2020 06:00 AM

HP Recommended

I have tried to respond to your email but it won't allow me. Error message ' you have reached the limit for number of private messages that you can send for now' keeps popping up.

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