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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jay741
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Message 1 of 4
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Solved!

5 Month Trial not offered as advertised

HP Recommended
HP Envy 6032
Other

On the box it says I should be getting a 5 month trial but when I try to enrol I’m only being offered one month, the 5 month trial is what sold me this printers not to impressed with this, how can this be resolved?1D38FB46-9E06-4947-9580-5603A78BC7DE.jpeg49150D6D-7472-4C5A-BB4A-F5DF7C397A8D.jpeg

1 ACCEPTED SOLUTION

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

Hi @Jay741,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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Jay_G24
HP Support Agent
HP Support Agent
16,514 16,466 1,337 1,530
Message 2 of 4
Flag Post
HP Recommended

Hi @Jay741,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
Jay741
Author
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Message 3 of 4
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HP Recommended

Ok information sent 

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Jay_G24
HP Support Agent
HP Support Agent
16,514 16,466 1,337 1,530
Message 4 of 4
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I have responded to your message.

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