5 Month Trial not offered as advertised

[Jay741]

On the box it says I should be getting a 5 month trial but when I try to enrol I’m only being offered one month, the 5 month trial is what sold me this printers not to impressed with this, how can this be resolved?

[Jay_G24 · Accepted solution]

Hi @Jay741,

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

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Have a great day!

[Jay741]

Ok information sent 

[Jay_G24]

I have responded to your message.