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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sporks123
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5 month free trial Instant Ink help

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Hi, I just received my new HP Envy 5000 and it says that a 5 month trial of Instant Ink is included with the printer purchase. However when setting up Instant Ink, I was not given this option. I've set up a subscription and will be billed in 10 days, however we wanted to use the trial first to see if it would be worth it. Can you please help assist with this?

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Betty0610
HP Support Agent
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@sporks123

 

Welcome to HP Support Community! 

  

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

  

Keep me posted. 

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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Betty0610
HP Support Agent
HP Support Agent
15,012 14,994 776 625
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Thanks! 🙂

 

I have credited 5 free months to your account, please log in and check if it shows up. Let me know! Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping


I am an HP Employee

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