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‎01-22-2021 09:43 AM

HP Recommended
Product: Envy 7100 Series

I purchased the HP Envy Photo 7100 Series with a 9 month free trial (5 month free trial + £32 pre paid card)

 

I have installed my printer today and enrolled on the Instant Ink. I was asked for the code for the prepaid card,  however nowhere shows 5 month free trial. My account is only showing the £32 pre paid card. Please can you help, thank you.

1 REPLY 1

‎01-27-2021 03:22 AM

HP Recommended

@Bri_20, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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