5 month free trial

[Pravin5]

I've enrolled for Instant Ink, but there is no mention of the 5 month free trial on my account. How do I activate this for my new printer?

[Jay_G24 · Accepted solution]

Hi @Pravin5,

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[Pravin5]

Please find below a photo from the printer. Kindly let me know if you need any further information.

[Sonya27]

I bought a printer now and I was told that I have 5 months free trial included how can I do

[Pravin5]

HP Team need to confirm and do have the product details, so please contact the HP team through a new post.

[TEJ1602]

@Sonya27, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!