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‎10-25-2020 09:56 AM

HP Recommended
Product: Envy 6032
Operating System: Android 9.0 Pie

Hello. I'm having a similar issue to others on here in that I've recently bought the hp envy 6032 with 5 months free trial but upon setting up instant ink account, only a one month option was offered. Please can someone help me resolve this? TIA

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2020 04:44 AM

HP Recommended

@DaveS38, Welcome to the HP Support Community!

 

Where is the offer about the 5 free months mentioned?

If it is mentioned on the printer box, kindly send a picture of the same in your next post for better assistance and send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-26-2020 04:44 AM

HP Recommended

@DaveS38, Welcome to the HP Support Community!

 

Where is the offer about the 5 free months mentioned?

If it is mentioned on the printer box, kindly send a picture of the same in your next post for better assistance and send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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