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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sadikacc
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5 months free instant ink option is not showing when printer setup

HP Recommended
HP Envy 6032
Microsoft Windows 10 (64-bit)

Good Morning,

 

I have just purchased a HP Envy 6032 from Curry's. On the order and a sticker on the printer it advises of a 5 month free trial of instant ink. I have set the printer up and enrolled for instant ink £9.99 plan, however no where in my account does it say about the 5 months free. 

 

Please help.

 

Thanks,

Sadik

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@sadikacc, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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