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‎09-03-2021 03:56 PM - last edited on ‎09-05-2021 07:05 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

  

Original topic URL: https://h30434.www3.hp.com/t5/HP-Instant-Ink/6-Months-free-trial-instant-ink/td-p/8076299 

 

I am having the same issue. I can only find 1 month to redeem on the app while i purchased for 6 months free trial. I have the promo leaflet as well.

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1 REPLY 1

‎09-06-2021 06:34 AM

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Hi @Aqsairfan,

 

I'd like to help!

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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