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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JR321X
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6 Months free trial instant ink

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

  

Original topic URLhttps://h30434.www3.hp.com/t5/HP-Instant-Ink/6-Months-free-trial-instant-ink/m-p/8076299#M16756

 

Same issue here - bought a printer with a 6 month ink trial, but only being offered 2 free months now

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @JR321X,

 

I'd like to help!

 

I understand you did not receive the complete promotional offer.

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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