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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

  

Original topic URLhttps://h30434.www3.hp.com/t5/HP-Instant-Ink/6-Months-free-trial-instant-ink/m-p/8076299#M16756 

 

Hi,

 

I have the same issue.  It's only letting me redeem 2 months instead of 6.  I'd appreciate the help, thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@esongtyler, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months. Did you activate HP+ while the printer setup?

Click here for more info. The 6 months will be credited if you opted for HP+

 

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@esongtyler, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months. Did you activate HP+ while the printer setup?

Click here for more info. The 6 months will be credited if you opted for HP+

 

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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